Senior Collections Coordinator Job in Melbourne 3000, Victoria Australia

Are you ready to take the next step in your Collections career within the booming Energy industry?

Since entering the Australian market our client has become one of the country’s largest integrated Energy companies. Employing over 1000 people and with a multi billion dollar portfolio of generation and retail assets; they now provide services to businesses and households across the country.

Due to a recent acquisition and increased customer growth they are now seeking an experienced Senior Collections Coordinator to focus on their complex Commercial Industrial customer segment.

Reporting to the Operations Manager, this pivotal role will see you identifying and resolving all issues and exceptions relating to late payments, for annual operating revenues of $2 billion. You will also be responsible for:

• Monitoring outsourced collections activities
• Making second tier outbound collection calls and seeing the process through to resolution
• Agreeing late payment terms relating to payment difficulties and disputes
• Managing various stakeholder relationships
• Managing adjustments, allocating payments, and coordinating remittances using SAP
• Reporting between the outsourced provider and the business

To secure this opportunity, it is essential that you have extensive Credit Collections experience which has seen you focus on the Commercial and Industrial sectors. Ideally, your knowledge has been gained within the Energy or Banking Finance industry and large company exposure is preferred. You will have a working knowledge of SAP and skills in MS Excel and Access is desirable. In addition, you will have outstanding communication and relationship building techniques, a resilient, persuasive and conscientious approach along with the ability to manage various tasks and projects at any one time.

In return, you will be working for a business that is in a secure industry and known for its high performing culture, will have opportunities to advance your career over time and will enjoy many of the benefits that the company has to offer.

The successful candidate will be offered a competitive salary package in the vicinity of $90k to $110k + performance bonus, depending on level of experience.

If you are ready to take the next step in your career and believe you have the experience and attitude needed to be successful in this role, apply now by emailing your resume in Word format.