Senior Consultant
ABOUT MSCI Inc.
MSCI is a leading provider of research-based, mission critical investment decision support tools for investors globally, including asset managers, banks, hedge funds and pension funds. We offer a range of products and services — indices, portfolio risk and performance analytics, and governance tools — from a number of internationally recognized brands such as Barra, RiskMetrics, IPD and ISS.
For further information on MSCI, please visit our web site at www.msci.com
POSITION OVERVIEW:
- MSCI Consultants are responsible for maintaining and growing existing client relationships for all MSCI’s Risk Management products. Each consultant has an assigned client base. The objective is to ensure the client fully benefits from their subscription, which is achieved by developing a high-level understanding of the clients needs. The consultant ensures the client maximizes the value of the products they have subscribed to and identify additional products that could further benefit the client in their investment and risk management process.
- This role is a highly visible one, with involvement in all aspects of an account including senior level relationship management, product demonstrations, users training and education, and client experience enhancing activities such as presenting at client workshops, seminars, and webinars. In this role, individuals will work very closely with sales, global client service, client consultants, marketing and product management.
RESPONSIBILITIES:
- Total relationship management involving:
- High level management contact
- Strategic planning with an account
- New product placement
- Ensure that the analytical products are integrated into the client investment and decision-making process
- Proactively engage with clients on themes like evolution of regulatory requirements, investment management, risk management, portfolio construction, performance attribution etc.
- Answer detailed client inquiries about methodologies and analytics, hold advanced client trainings / workshops; present in seminars / webinars
- Work with internal departments (client service, product management, implementation team, sales etc) to ensure that all clients requests / inquiries are managed appropriately; own the client experience
- Identify opportunities to increase client usage of our products and use of additional products. Work closely with the sales team on potential up-sell opportunities
- Maintain accurate records regarding client interaction activities
- Proactively solicit client feedback regarding new initiatives and future product development
- Provide feedback from clients to Marketing, Sales, Research and Product Development groups
- Travel to client sites
DESIRED EXPERIENCE AND QUALIFICATIONS:
- Minimum 8 years of experience in a similar role
- Fluency in German and English
- Superior communication and time management skills with the ability to handle multiple projects
- Strong analytic and quantitative skills
- Understanding of / experience dealing with major international institutions including Asset Managers, Hedge Funds and Banks
- Ideally worked in client firm (Asset Management, Bank, Hedge Fund) in a portfolio management or risk management, or with a vendor of risk management systems
- Strong understanding of the global equity, commodity and fixed income markets, including over-the-counter securities and derivatives and alternative asset classes
- A self starter and highly motivated; ability to work individually and within a team
- Thorough understanding of the Investment Management Process
- Relationship management experience
- Someone who enjoys intellectual and analytical challenges
- Bachelor’s Degree required ideally from engineering/mathematical background. Ideally MBA, or Masters Degree in a quantitative science, i.e. Finance and/or Phd
- Professional qualifications ideally CFA charter holder, FRM (Financial Risk Manager)
If you are interested in the position, please send your CV to agnes.balogh@msci.com.
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
To all recruitment agencies: MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.
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