Senior Consultant, Global FX recruitment

Job Description

Daily oversight of Singapore Securities (Trade), Foreign Exchange / Money Market and Cash Processing
Primary contacts for queries and escalation from internal partners
Review processing error, identify root cause and any mitigating steps/controls that can be implemented to reduce or eliminate the chance of reoccurrence
Support ‘priority’ processing tasks in the event of invocation of business continuity plan
Monitor ongoing performance of both Bangalore Processing Team (Back Office) and Singapore Middle Office
Ensure compliance with the guidelines on outsourcing, regulatory agreements, service level agreements and internal procedures / policies
MIS Metrics Reporting

Major Duties

Provide day to day management of the remaining processing functions being supported by the middle office staff in Singapore, including oversight of their duties. coordination/prioritisation of their workload and act as a bench /backup during volume surges, absenteeism and business continuity plans
Setting relevant performance objectives for the Singapore Middle Office support staff. Measure and review performance on a six monthly basis and realign/ amend objectives where applicable
Provide a point of daily escalation for the Singapore Middle Office, Bangalore Securities (Trade), Foreign Exchange and Cash Processing Back-Office and internal partners. Develops periodic goals, provides leadership, organizes work, assigns tasks, monitors all activities and ensures timely and accurate completion of work
Monitor and review the Bangalore Securities (Trade), Foreign Exchange / Money Market and Cash Processing Team’s performance via the production of monthly KPI and KRI metrics and to the agreed Service Level Agreement on a six monthly basis. Agree required action plan and time scales to resolve any Service Level Agreement or regulatory breaches
Maintain and periodically test the Singapore Middle Office and Bangalore Securities (Trade), Foreign Exchange / Money Market and Cash Processing Team’s business continuity plans
Maintain risk management and ensure compliance with guidelines on outsourcing, regulatory agreements, internal policies and procedures

Knowledge/Skills

Possess knowledge of financial industry operations / local regulatory requirement and ‘hands on’ experience of securities, foreign exchange, money market and cash processing functions is required to monitor exceptions and ensure proper controls and compliance
Able to effectively prioritise and manage issues for resolution within a short turn-around time and take the lead as a master of situation
Analytical skills are required to research and resolve inquiries
Demonstrate effective communication/people skills, be able to effectively prioritise and manage issues for resolution, be able to multi-task coordinate/organise Team’s duties and responsibilities
Willing to learn from sub-ordinates / co-workers and works with minimum supervision

Experience

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