SENIOR CONTINUOUS IMPROVEMENT ANALYST recruitment
In this role the successful candidate will deliver improvements to client reporting processes. Experienced in successfully leading process improvement/change work, they will enjoy focussing closely on ensuring that improvement initiatives produce demonstrable value for Client Reporting and the wider Client Communications function.
This is a senior role and demands an innate drive and determination to deliver operational excellence across the Company’s Client Communications function.
Core Responsibilities:
- To influence, support, manage and implement changes to enable Reporting to meets its business objectives in a cost effective and efficient manner.
- To lead the ongoing development of the technology solutions implemented within the Reporting team.
- To effectively deliver the document automation programme.
- To manage the review of data inputs to the reporting process and assist in the step change from multiple data sources to delivery of strategic golden source data inputs.
- Develop and implement metrics relating to operational efficiency and effectiveness across the client communications function and construct and report into the Operations balanced scorecard.
- Create the business case for each targeted initiative demonstrating cost effectiveness/benefits of improvements in the identified area.
- Ensure improvement project initiatives are shaped and delivered effectively, are in line with the Company’s strategic goals and are delivered on time and within budget to meet the success criteria and deliver tangible benefits.
- Ensure that a consistent method of documenting, improving, measuring, controlling and reusing processes is utilised to enable improved process performance, better control and reduced costs.
- Oversee all aspects of project or programme delivery; ensure that central information is shared with relevant parties, teams have clear deliverables and that success can be measured effectively.
- Influence and set expectations with the programme sponsor and key stakeholders and maintain effective relationship management with all key stakeholders.
- Develop and manage a communication strategy to support the Programme Operations and, where appropriate, with an external audience.
- Support the development of internal capability and capacity for process improvement across the Client Communications function to ensure that our processes are resource efficient, effective and deliver what we value.
Core Skills:
- Preference for Action.
- Communication and Influencing.
- Networking.
- Leadership.
- Analytical Thinking.
- Contribution to Results.
Core Requirements:
- Educated to degree level or equivalent.
- Previous Project or Process Management experience in a similar business environment or within a change team.
- Previous business analysis experience.
- Change experience.
- Analysis training to a minimum of Green Belt level and the equivalent knowledge in Lean principles.
- Practical knowledge of process control and improvement methodologies.
- Strong networking, influencing and communication skills at all levels of the organisation.
- Demonstrable ability to lead others especially on projects delivered under adverse conditions.
Core-Asset Consulting offer specialist recruitment services to the Investment Banking, Financial Services, Secretarial Support, and Human Resources markets across Scotland.
"People are the core asset of every business"