Senior Credit Controller Job in Cheltenham Gl51 0Hw, South West Uk

dstad Business Support are currently recruiting for an experienced Credit Control or Debt Recovery Manager for a Cheltenham based head office for a National Client. The role will involve the processing of all accounts passed into SDRS including legal  actions and enforcments. (approx 4,600 a/c per annum)  and represent the company in all debt related court hearings, Liquidations and Bankruptcies.

This role will initially be a 12 month maternity cover

Job Responsibilities:

• record all payments received on the customers individual accounts on codas.
• Liaise with credit control and depots and transfer the accounts from  the codas system to debt recovery system.
• Oversee all debt recovery correspondence.
• Oversee all queries raised by credit control, depots and debtors.
• Trace debtors who have “gone away”.
• Maximise collections from debtors including negotiating deferred payment structures.
• Prepare and serve all County Court  legal documents including judgements enforcements
• Attend and represent the company at court hearings.
• Enforce and collect on judgements.
• Prepare correct documents when debt finalised.
• Prepare  monthly performance schedules for management.
• Make collection on behalf of other group companies.
• Liaise with legal representatives for high court collections,  Liquidations and Bankruptcies.
• Attend creditors meetings for liquidations and bankruptcies.
• Oversee and assist with collections from deceased customers.
• Maintain the credit control/debt recovery archive. 

Qualifications and Experience:

• The jobholder must be educated to a good standard and be trained in the basic skills of accountancy and debt collection procedures.  membership of the institute of credit managers would be  desireable. 
• Monitor and maintain the credit control/debt recovery systems in codas and minimis (third party sofeware).
• be firm but fair with debtors.
• to be precise with debtors as the account may require legal action.
• have a wide knowledge of debt recovery procedures and methods.
• to know when an account is uneconomic to pursue.
• the job holder must be able to communcate  well with colleagues and debtors and keep staff motivated at all times.  In a small department team work is essential. 
• debtors can become offensive and abusive  when being pursued for a  debt. the job holder must be able to deal with this in a professional and effective manner.
• Keeping up to date on all court procedures.

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