Senior Credit Officer recruitment

Purpose of the role

The Senior Credit Officer will manage the overall policy and governance of the company’s credit risk program.

Applying industry best practices and credit risk methodologies, the SCO will establish and sustain a program to manage the risk exposure the company faces in new and existing business relationships. The SCO will be the senior approving authority within the credit team. Review merchant changes in activities, review requested adjustments to ensure that there is not an unlimited risk/exposure and/or a potential liability claim for Global Collect and change the approval conditions accordingly.

Determine the merchant risk exposure and current deposit levels periodically based on the risk grade on an ongoing basis. Establish revised risk classification criteria to prioritize the need for ongoing monitoring and adjustments to underwriting requirements. Approve credit sanctioning for established relationships, and take action in response to changes in the risk environment and the company’s risk appetite. Ensure the company’s commercial appetite is aligned to the organization’s risk appetite, while ensuring the merchant propositions are commercially viable.

Advise the Chief Credit and Risk Officer in maintaining and improving current risk classification policy, which enables Global Collect to tune the risk/exposure of a merchant with the required deposit levels (vice versa).

The Senior Credit Officer is the policy and governance point of contact for the Credit Risk Team and Monitoring Team; the SCO will work closely with the Chief Commercial Officer in defining credit policy and aligning this to the company’s commercial strategy.

Deliverables / Tasks

• Conduct expert assessment of merchant’s financials and business model with regard to credit risk exposure and business health. Execute risk assessments on strategic merchants and framework agreements. . Provide policy to ongoing monitoring of the merchant portfolio.

• Engage with merchants (CFO functions) during the credit risk assessment process, as necessary to define risk needs, threats, and opportunities.

• Oversee and endorse the performance of portfolio risk analysis for the Executive Committee and Credit Committee. Advise the Team Leader Credit in execution and improvements of the risk assessments on new and existing merchants

• Minimize operational risk from bad debt and negative collections.

• Chair the weekly credit committee which convenes to review credit policy changes, applicatiosn exceeding policy, and reviewing exceptions for credit underwriting.

• Developing and advising the Team Leader Credit on intradepartmental procedures and processes

• Report daily to Chief Risk Officer with respect to all issues requiring escalation

• Train/Coach colleagues



Critical Competencies

• Credit Risk Management

• Analysis of merchant financials

• Power of Persuasion

• Responsiveness

• Ability to handle stressful situations

• Problem Analysis and Solving skills

• Critical thinking skills

• Consistent attention to details / Accuracy

• Team player

• Interpersonal understanding

• Pro-active and result orientated

• Dependable

• Able to work independently

• Creative

• Customer oriented / Merchant facing

• Strong communication skills


Experience

• Commercial credit risk management, underwriting, commercial lending officer experience

• Masters degree in an applicable field (MBA, MA Finance, etc.)

• At least 15 years of relevant Credit risk experience

• Experience in the payments industry is a big advantage

• Card Scheme and eCommerce experience and knowledge a plus

• Great affinity with IT and IT-related projects and eCommerce

Other significant role requirements

• English Fluency.

• No 9-5 mentality

Technical Knowledge

• Must be an experienced user in either Microsoft Excel and Microsoft Word

• Microsoft Access knowledge and experience is preferable