Senior Desktop Support Analyst ($30k-$34k x13) recruitment
The Company
Global Asset Management organization expanding their Asia Pac operations are seeking a Senior Desktop Support Analyst to join the team in Hong Kong
The Role
- Provide high quality desktop support for all the HK users, including investigating faults, configuration and implementing appropriate solutions.
- Resolving support calls relating to software/ hardware, installation and maintenance.
- Participating in regional projects for 40% of the time.
- Coaching new and junior members to the team.
- Call management, including logging, taking ownership and escalating issues when appropriate.
Your Profile
- 7+ years desktop support experience and must have previously worked for the financial services sector, ideally for a bank/ asset management firm.
- Strong knowledge of technologies, equipment and software appropriate to supporting Windows operating system platforms and Microsoft applications.
- A proven track record of industry best practice for desktop support and service delivery.
- Previous experience working with desktop projects such as upgrades or virtualization.
- Ability to pick up team leading and mentoring duties.
- Excellent English communication skills.
Apply Today
Send your resume (in WORD format) by clicking the apply button now. Or please send your CV to hongkongrht@roberthalf.com.hk quoting DH7969. Please note that only short-listed candidates will be contacted.
January 4, 2010
• Tags: Information Technology careers in the Hong Kong SAR, Senior Desktop Support Analyst ($30k-$34k x13) recruitment • Posted in: Financial