Senior Director- Program Management
Senior CFO Program Services Director
- Management Consulting; looking to support clients, analyze specific business problems and to define and agree potential solutions
- Program Delivery; looking to lead or provide critical staffing augmentation to the most important programs within the bank
Our internal clients include Finance, Operations, Talent/Branding/Communication, Risk, General Counsel, Back Office IT, Front Office IT, and Technology Infrastructure Services. Specifically, the program delivery arm of CFO Program Service focuses on planning, mobilizing, and executing some of the largest programs across the bank. It is a global organization with core capabilities that include:
- CFO-wide program and project management
- Program management office
- Solution brokering
- Program reviews
More specific objectives and expectations against the two disciplines include:
Management Consulting Objective:
- To lead and successfully deliver a portfolio of mandates within a single functional area or a cross-divisional mandate of high-complexity:
- Successfully deliver against a range of assigned client mandates, looking to ensure best in class solutions are developed
- Build engagement teams, both regional and global, with the skill set required to execute against assigned mandates
- Actively look to increase the management consulting skill set within CFO Program Services through on the job experience, guidance and feedback
- Act as a trusted advisor to senior clients (up to MxB Level) supporting them in resolving their most critical issues
- Develop and share knowledge capital both within and outside of the group as a result of client engagements
- Act as a role model for CFO Program Service both within the team and within the CFO Division.
Program DeliveryObjective:
To deliver large scale and complex cross -divisional program in terms of cost, schedule, resourcing, quality and client relationship:
- Ensure that a program is delivered successful in terms of scope, cost, schedule and quality against the prevailing delivery methodology
- Manage project/program stakeholders at a division level.
- Lead a very large sized team including providers of project/program dependencies.
- Set and manage the strategic direction of the project/program.
- Drive and manage the project/program governance and delivery framework at the division level.
- Set the direction for the program/project lifecycle deliverables, standards and best practices.
- Manage the project/program dependencies at the division level.
- Ensure that a legacy of an improved delivery capability exists within the client organization upon completion of the program
- Develop and share knowledge capital both within and outside of the group as a result of client engagements
- Act as a role model for CFO Program Service both within the team and within the CFO Division.
Qualifications – External
Consulting and project management across the CFO organization's most strategic initiatives
- Project management expertise, with subject matter knowledge in domain areas [i.e. CFO, capital markets, financial products] and functional areas [i.e. operating model, program management, problem analytics, business case development]
- Strategy and consulting expertise, including ability to design / frame approaches to solve problems and then drive / manage those activities
- Operating model development expertise
- Organization model development expertise
- Drive executive alignment
- Design and operationalize executive-level and program-level governance
- Identify team mobilization needs
- Execute traditional program management functions
-Scope and project planning
-Progress tracking and reporting
-Change control
-Communication management
-Resource management
-Metrics development and tracking
-Issue management
-Risk management
-Quality assurance
-Change management
-Finance management
-Executive reporting
- Establish protocols to measure benefits realization
- Effectively communicate with key program stakeholders on progress
- Take responsibility for quality assurance within the program by ensuring appropriate methodologies, standards, and control procedures are implemented
- Escalate and course correct
- Establish credibility with all levels of CFO management
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