Senior Equity Support Manager
Key Responsibilities
- Responsible for the Equities production environments ensuring all applications and interfaces have maximum availability.
- Manage changes and work closely with Development teams to provide strong governance for control.
- Manage and coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management.
- Negotiate OLAs and SLAs for applications to ensure timely delivery to end users.
- Follow escalation procedures during outages and ensure root-cause analysis.
- Provide quality MIS to measure and control Service Levels and System Capacity.
- Ensure adequate monitoring is available for all applications supported.
Required Skills
- Proven track record of leadership strong stakeholder management
- Cash Equities and Equity Derivatives business knowledge – Products and trade lifecycle through Front, Middle and Back Office
- Equity Application Support experience with Sophis, Horizon, SYN and etc
- Operating systems: Windows Server, Linux
- Database: Oracle 10g and above
- Be able to demonstrate experience of automating manual tasks
- Proven ability to be strategic, creative, and interested in leveraging technology to solve business problems
Key words: Equity, Derivatives, Sophis, Horizon, SYN, Oracle, Windows, Linux, production support, financial market, management
Interested applicants should email their CV to sxia@mcgregor-boyall.com or call Summer Xia at +65-6407-1143.
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