Senior Global Finance Operations Manager

Senior Global Finance Operations Manager - Kindle

In addition to serving our retail web-based customers, Amazon offers a range of services to Business customers, including Kindle Offline Retail, Amazon Web Services (AWS) and Online Display Advertising. Kindle Offline Retail sells the Kindle devices and accessories to approved third parties such as Best Buy, Target and Wal-Mart. AWS provides Amazon's developer customers with access to in-the-cloud infrastructure services based on Amazon's own back-end technology platform, which developers can use to enable virtually any type of business. Amazon is also continuing to build out its successful Global Online Display Advertising business across all properties. We are leveraging Amazon?s world-class personalization technologies to build highly relevant ads for our advertising partners and customers. The Global Account Receivables was created to improve receivable positions across all business units. The goal of the function is to generate free cash flow through retail collections and dispute resolution. The team is embedded in the business, working closely with all parts levels including the sales force, operations and finance. This fast growing team now needs a Senior Finance Operations Manager to manage receivables in North America and to assist in Global expansions. This is an exciting role, at the heart of Amazon?s fast growing operations, working with all business units, building additional functionalities, streamlining processes through implementation of technology to help scale the business as it continues to grow. This position will manage a team of 10+ individuals and an equal number of support resources in our off-shore locations in India. The role is responsible for the following: Attracting the best talent to build a team that can scale with the rapid business need. Optimizing global invoicing and collections techniques for all Non-Retail channels. Partnering with the business and IT to scope and implement new technology functionality and enhance existing processes and solutions. Define metrics and KPIs necessary to drive Free Cash Flow Building and maintaining operations performance metrics for the Finance Operations Director and VP. Drive development and expansion of off-shore support team with goal of increasing operational efficiency and overall cost effectiveness. Identifying process inefficiencies and working with Finance, Operations, Accounting and IT to scope and implement solutions. Maintaining monthly and quarterly communication on Global Accounts Receivable status with key business partners in the Finance and Central Accounting organization with specific focus on risk areas and road blocks impacting the performance of the accounts receivable team. Evaluating and communicating accounts receivable controllership risks with the Finance Operations and Central Accounting teams, assessing the adequacy of existing controls and implementing new controls as needed Documenting control policies and procedures in compliance with the Sarbanes-Oxley Act of 2002