Senior Manager
The IT Manager is responsible for day-to-day management of a specific IT function with up to 10-12 direct reports. Manages the performance and develops the feedback of the members of their team, including following through on annual performance review and collaboration. Participates in evaluation and prioritization of customer/user requests. Oversees feasibility studies, time and cost estimates, and the establishment and implementation of new or revised programs. Assigns projects and work assignments to team members and directs activities, providing functional guidance and completing individual tasks as needed. Ensures projects are completed within designated time frames and tracks and reports progress to upper management. Participates in cross-departmental IT initiatives.
ESSENTIAL FUNCTIONS:
1.Manages a functional team in one or more sites. Works to develop employees skills, evaluates performance and provides feedback, and oversees resolution of employee relations issues. 25%
2.Consults with business and IT management to evaluate user requests and clarify objectives for projects and initiatives. Develops annual initiatives and specific deliverables for their team. Oversees determination of feasibility, cost and time required, compatibility with current policies, procedures, and functions.
3.Completes projects and initiatives as assigned, coordinating their team resources and resources in other departments.
4.Provides assistance to IT team members needing their expertise and knowledge. Provides on-the-job training for new or less experienced team members. Mentors team to improve their understanding and skill and ensure they are familiar with resource materials.
5.Works with IT Management team to analyze operations and efficiency of the IT group and recommend process improvements.
6.Works with departmental leadership to develop and implement strategic business work plan goals. Tracks and periodically reports progress to senior management. Assists with Budget planning and management for their department.
7.Participates in special projects or task forces as assigned.