Senior Manager Carrier Relations (ILEC)
Senior Manager Carrier Relations (ILEC) - Littleton, CO
SUMMARY: To manage the end-to-end relationship, contract and other day-to-day matters that the Company is faced with when buying from offnet vendors. This includes the negotiation of pricing matters, contract and tariff interpretation, troubleshooting process or business issues that affect the smooth delivery of purchased services and other relationship matters. ESSENTIAL FUNCTIONS: Manage relationships between tw telecom and offnet vendors pertaining to all matters concerning off-net access, special access agreements and tariff matters in a positive way. Negotiate price and contract language to support large term and volume agreements, Ethernet and other elements purchased in the ?buy? relationship. Act as the single point of contact for escalations on business issues related to off-net vendors, and, support operational and billing escalations when engaged by those departments. Provide contract and tariff interpretation to internal stakeholders, including the analysis on the benefits and risks associated with making a particular decision. Proactively identify and manage risks, costs and issues affecting the ?buy? relationship between tw telecom and the off-net vendors.