Senior Manager Job in Washington 20036, District Of Columbia US
We are seeking a Senior Manager of Operations for a DC client.
Responsibilities:
· Provide High Cost Program oversight of data collection, validation, calculation, disbursement and reporting functions in compliance with the Telecommunications Act of 1996, Connect America Fund (CAF), FCC and Congressional directives
· Manage staff that completes High Cost support component calculations and creates monthly disbursements, quarterly filings.
· Create and implement monthly, weekly, and/or daily timelines to meet time-sensitive business deadlines;
· Establish internal controls and risk-mitigation processes to improve program integrity and ensure payments to carriers are timely and accurate
· Work closely with the Information Technology division to carry out technical initiatives
· Ensure all operations activities and processes are successfully executed in accordance to predefined operations schedules to produce monthly, quarterly and annual reporting;
· Work with management to ensure disbursement and projection calculations are accurate and valid;
· Monitor and manage compliance with regulatory rules, regulations and new development;
· Enact contingency plans as needed and direct activities during system problems, disasters, etc.
· Report status, error trends and suggested remedies, and performance to senior management on a recurring basis
· Support customer service, and ad hoc information requests;
· Continuous efforts towards process improvement through best practices;
· Develop reporting requirements for control reports for operations processes
· Analyze and provide resolution of control reporting exceptions for operations processes
· Foster a success-oriented, accountable environment based on teamwork and planning to achieve desired results;
· Understand resource constraints and communicate realistic expectations to senior management;
Qualifications:
· Bachelor?s degree from an accredited college or university, Advanced degree is preferred;
· 4 ? 6 years of direct work experience with the High Cost program is preferred;
· 6 ? 8 years of operations management experience in high precision, time critical environment;
· 6 ? 8 years of project management experience;
· 6 ? 8 years of direct work experience using SQL, MS Excel and Access;
· Must have personnel management skills in both direct and matrix reporting organization structures;
· Microsoft Office Suite knowledge is desired.
Salary is +/- $90k
Please send resume to eric.shults@parkerlynch.com
Job Experience:
More than 5 years