Senior Manager – Transaction Banking (Trade Finance and Cash Management) – Product Development/Operations/Client Services recruitment
Reporting to the COO of the bank this role will work closely with front end sales and operations team/s to develop these Transaction Banking products and services and ensure the availability of the appropriate systems and operating procedures . This will involve ongoing product / process re-engineering, and providing marketing assistance for the refinement of existing products and development of new TB products for the bank.
Role Description:
-Conduct research on new product development, market situation on a continuous basis.
-Participates in units business and strategic plans discussions, including annual planning and budgeting, analysis of customer and product profitability.
-Develops new (Tb) products that are aligned with business objectives and match clients requirements. Develop alternate delivery channels for product delivery.
-Ensure that controls are built into the product delivery process and adherence to guidelines set by internal/ external regulators.
-Working closely with front-end teams to ensure customer needs are met through product solutions; provides input for product development, pricing / charges.
-Involves relevant support departments during the product development process to ensure smooth operations from the time of launch.
-Ensure quick resolution to client’s queries and problems within mutually agreed upon turnaround time.
-Decides products to be offered in the market and pricing of the product.
-To develop and maintain detailed operational and technical understanding of product, processes and systems in order to act as point of reference within bank.
This is a key role for the bank and the ideal candidate should have 10yrs + experience in Transaction Banking combining a mix of product development and operations and / or client services experience across Trade Finance and Cash Management.