Senior Manager WB T&O Control – Securities Services recruitment
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Job Description
Global Technology Operations (GTO) plays a crucial role in the rapid expansion of Standard Chartered Bank, delivering technology development, systems support and banking operations to business divisions around the globe.
GTO is headquartered in Singapore and plays a key part of the management of the Bank and has a voice in all major decisions, a centre of excellence and innovation, leading the way in improving our processes and streamlining our operations.
As a service organization, Operations is at the heart of the Bank. Our focus is to ensure that all aspects of our business run as efficiently as possible with the least amount of difficulty, at the most competitive cost level. As such it provides a great opportunity to understand, on a broader scale, how the various businesses work.
Perform the following functions:
1. Drive proactive management of risks and controls globally across the WBO product Operations.
2. Establish proactive Key Control Indicators to provide early warning signals and predictive assessment
3. Ensure adequacy of BKCSAs design and effectiveness to test controls post processing
4. Drive effective operational risk management on a global level. Collaborate by working with the product and country control resources to build ownership of control initiatives on the ground.
5. Leverage lessons learnt. Ensure appropriate remedial actions and control enhancements to minimise operational risk incidents and operational losses.
6. Ensure a continual drive towards automating control processes.
7. Develop risk reporting tools for trend analysis and adhoc reporting
8. Effective relationship and key stakeholder management with the Global GTO Heads and Global teams
9. Develop awareness of business changes, predict control challenges and identify control initiative opportunities to drive strategic direction/ solutions
10. Close liaison with group, WB, regional management and Ops Risk function to ensure consistency of execution and transparency of incidents
As part of the wider WBTO Control team this role will also:
1. Po-actively bring to the table current risk management analysis to establish best in class risk management
2. Contribute in the development of a forward looking risk management model for WB TO.
3. Provide quality outputs from WBTO to various Group Risk Committees.
Key Roles Responsibilities
* Delivery of a WBTO risk model (including Technology) building on the existing risk processes of the various TO risk committees
* Quality and effectiveness of risk metrics and engaging of Global Product Operations Heads to ensure constructive debate and appropriate action.
* Prioritization and execution of Risk and Control reviews.
* Number of unpredicted audit failures and unreported risk items coming out of audits and reviews
* Number of past due closure of audit issues not previously escalated.
* Timely communication of relevant changes to the regulatory environment and internal Policies
* Identification, management and delivery of Risk Management initiatives both to address identified risks and to enhance the risk management model
* Timely identification, reporting and escalation and measurement through to resolution of all operational risk and control exposures.
Qualifications Skills
* Degree holder in Financial, business or other related undergraduate degree
* Good banking experience in Operations with a good understanding of industry standard processes within Operations
* Good interpersonal, communication and negotiation skills and a proven ability to work independently.
* Must be self motivated and have a strong attention to detail.
* People management and leadership experience
* Experience of working within a multi product environment is preferred. Good experience in Securities Services
* Experience in Operational Risk Management or similar assurance functions is essential.
Diversity Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.