Senior Murex Support recruitment
- 12 Month Renewable Contract
- Senior Murex Support Role
- Wide Exposure to the Overall Business
Our client is a leading Tier 1 investment bank with a major strategic HQ here in Singapore. This prestigious banking institution works across most main banking domains including retail banking and finance as well as wholesale, corporate and capital markets. Capital markets include most electronically traded asset classes, including FX, Fixed income, Equities, Commodities and derivatives.
The candidate will be required to be responsible for stability of production environments ensuring all applications and interfaces have maximum availability. This including in-house as well as vendor FO applications. They will highlight user training and education needs and maintain excellent user satisfaction. Manage/coordinate recurring issues and ensure long-term resolution. Receive calls/remedy tickets for user and application issues and trouble shoot them. If required, escalate to 2nd line for further investigation to keep within SLA.
To qualify, individuals must possess:
- Should have advanced technical experience and proficiency in Murex
- Highly motivated to learn and manage different applications across derivatives.
- Work as a global support liaison with teams in Singapore, Dubai, London, Hong Kong and New York
- Follow escalation procedures during outages and ensure root-cause analysis.
- Track incidents and provide regular updates to users on request status and progress.
- Act as a facilitator and coordinate between various teams like Infrastructure, 2nd line, IT Service to resolve complex issues and outages.
- Document common issues for team's perusal.
- Trend analysis, Incidents resolutions, Root Cause Analysis and Regular Reporting to identify areas for review for improvement
- Ensure all new deployments have supplied correct documentation and training Qualifications Skills
- Good knowledge of trade life cycle for FX Options/IRDs/Commodities/Credit Derivatives products.
- Hands on in technologies like Unix and Sybase/ Oracle
- Ability to work under pressure and deliver excellent results.
- Strong team player, effective at communicating internationally and used to working closely with clients.
Contact Sam Randall on (65) 6854 5638 or APPLY NOW by clicking the button below quoting reference number FC/SJR17912 www.ambition.com.sg
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. License Number: C857001E