Senior Officer, Lending Processing recruitment

- Assist the Commercial Client Administration Manager
- Document preparation and execution
- Provide high level of customer service

ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.

This role will primarily assist the Commercial Client Administration Manager to ensure effective documentation preparation and execution of Commercial Banking segment from an operational perspective. This will inturn ensure the effective processing of all Commercial Lending Operations with effective stakeholder management.

Providing a high level of customer service to the stakeholders, ensuring satisfaction will be of prime focus. This will require you to provide accurate and up to date information on all enquiries, providing any written concerns from customers to supervisor/manager and escalating stakeholder concerns appropriately.

You will consistently meet targets in terms of quality and accuracy to ensure that requests/transactions are actioned within SLAs. Responding to enquiries regarding the status on processing and taking initiatives will identify potential process or services improvements and present to Team Leader/Manager with the solutions and the benefits. The candidate will also prepare facility letters and related documents in accordance with the approved terms and conditions. Adhering to policies and procedures is also very important.

Qualifications:

A successful candidate will have 3 years of experience in credit administration along with good communication skills will be an ideal match for the role. Proficiency in MS Office skills will be required. Good initializing skills will also be essential. Tertiary qualifications in a relevant field will be preferred.

This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths.

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