Senior Premier Relationship Manager, Haymarket
At HSBC, our vision is to be the leading international bank in Australia. We strive to be the best place to bank and the best place to work, with our people reflecting the diversity of the customers we serve.
We are currently seeking an experienced personal banking Relationship Manager to join our Haymarket Branch as a Senior Premier Relationship Manager. Managing a portfolio inclusive of high net worth individuals, this role will play an essential part in assisting the growth of a profitable Relationship Management business within HSBC Bank Australia, by proactively identifying client's financial service needs and providing appropriate personal banking solutions. As a Senior Relationship Manager you will be a role model for other Relationship Managers across the business and a mentor to other branch staff.
Your main responsibilities will include, but are not limited to:
- Managing the growth of a portfolio of diverse premier and personal account relationships.
- Driving sales activity and promoting cross-selling opportunities by actioning, progressing and tracking sales leads and referrals generated by other bank staff.
- Initiating strategic business development strategies and driving the achievement of personal business volume growth targets.
- Handling customer complaints in a highly professional and efficient manner.
- Supporting and implementing the Business Plan and procedure improvements to achieve optimal operational, compliance and credit productivity.
Qualifications:
To be successful in this role, you will need:
- Relevant tertiary qualification.
- Previous Relationship Management experience within Personal Banking, including management of your own client portfolio
- A minimum of 4 - 5 years personal lending products experience
- A proven track record of working to and achieving sales and revenue targets
- Superior customer service skills, including the ability to successfully target and manage high net worth clients.
- Exceptionally strong communication, interpersonal and relationship building skills.
- Mandarin and Cantonese language skills are desirable.
In return, you will be rewarded with access to excellent training and development, diverse career development opportunities, and to be a part of a supportive and high performing team.
You'll achieve more when you join HSBC.
www.hsbc.com.au/careers
HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. To preserve the confidentiality of all information you provide to us, we have adopted a Privacy Policy which can be viewed at hsbc.com.au.
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