Senior Product Support Engineer Job in Oklahoma City, Oklahoma US
Senior Product Support Engineer
Job Description Job Number: 1464287 Business GE Energy Business Segment: Energy - Oil Gas About Us: GE is working for a better future. Are you ready? For more than 125 years, GE has been respected for its performance and innovative spirit. GE people worldwide are dedicated to turning imaginative ideas into leading products and services that help solve some of the world's toughest problems. Working for GE Energy is exciting challenging. Come see what you are missing! Posted Position Title: Senior Product Support Engineer Career Level: Experienced Function Engineering/Technology Function Segment: Product Design and Development Location: United States U.S. State, China or Canada Provinces: Oklahoma City: Oklahoma City Postal Code: 73135-4530 Relocation Assistance Yes Role Summary/Purpose: The Senior Product Support Engineer will focus on engineering support of pump products for down hole and surface pumping applications. This role will work with manufacturing operations and distributed manufacturing centers around the world. Essential Responsibilities - Perform engineering support of manufacturing for product assembly and production performance criteria related to design - Resolve issues related to design and / or quality - Manage engineering projects related to modification and / or cost optimization of existing product - Develop product solutions for specific customer application needs as necessary - Conduct root cause analysis of product / component failures - Provide support to Reliability Engineering in failure analysis of product as needed - Utilization of analytical tools and methods to determine root cause and implement solution - Provide guidance to less senior engineers as required. Provide mentoring and coaching in project execution - Lead / direct multi-discipline teams as necessary in resolution of product / component issues - Lead / direct multi-discipline teams in commercial introduction into production of new / modified product - Assure production introduction is seamless - Travel to regions as necessary to resolve product / application issues and provide regional customer support - Conduct in-depth assessment of product lines/applications as necessary to quantify and define actions for resolutions of product failure or performance - Assist / direct lab technicians in product tests as needed - Support Global Sourcing Engineer on strategic sourcing projects as necessary - Mechanical analysis of bearings, shafts, various mechanical components of pump assemblies Product evaluation / application review for tender submittals - Material / process analysis as needed - Perform technical review and support for new surface pumping system applications and orders Qualifications/Requirements: - Bachelors degree in Mechanical Engineering - Minimum 3 years of direct experience in rotating equipment engineering, preferably in a manufacturing environment ELIGIBILITY REQUIREMENTS: - Ability and willingness to travel both domestic and internationally Additional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics - Demonstrated ability to apply analytical methodologies in problem solving and root cause analysis - Demonstrated ability to manage multi-projects and meet projected milestones for completion - Prior experience in the pump industry considered a plus - Strong communications skills written, analytical, negotiating and interpersonal - Familiarity with CADD-3D design software. Experience with CFD and/or FEA analysis software is a plus - Experience in leading multi-discipline teams in resolution of complex projects / problems Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. Were passionate about making life better with new ideas and technologies. Were diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. GE Energy is one of the world's leading suppliers of power generation and energy delivery technologies in all areas of the energy industry including coal, oil, natural gas and nuclear energy as well as with renewable resources such as water, wind, solar and alternative fuels. www.ge-energy.com At GE Oil Gas, were powering potential. Whether were developing technologies to make extraction safer and more efficient, or subsea devices that will usher in a new phase in drilling, GEs Oil Gas teams are committed to creating the high-tech products and solutions that solve some of the worlds toughest problems. Join us and youll find yourself in a flexible, creative environment that fosters the groundbreaking intellectual property and patents that make GE a global leader. Here youll have the opportunity to take control of your career within the engineering and business worlds, surrounded by diverse, credentialed talent who work together to make a real difference. If youre a passionate, sound decision maker who thrives on the pursuit of perfection, then join GE in creating the next generation of oil and gas innovations and technologies that will impact the globe for generations to come. PLEASE NOTE: Strong candidate identified; qualified candidates are encouraged to post. To stay connected with exciting news and the latest job opportunities from Aviation, Energy and Transportation, follow us on twitter: @geconnections