Senior Project Manager Job in Westminster, London Uk
Overview:
The Senior Project Manager (Sr. PM) role delivers exceptional user experiences to our customers in both the U.S. and the European Union by developing a close working relationship and managing the project assigned from start to completion. Multilingual speaking candidates preferred.
Responsibilities:
· Enthusiasm, sincerity and passion about serving the customer
· Involved in large software implementations of a SaaS web-based software at multiple external client sites
· Assists clients in identifying their critical customer needs: business objectives, core processes and key problems
· Collaborates with the customer to build project plans, set deadlines, assign responsibilities, and monitor cost and progress of implementation projects
· Evaluates project risks and works with customers and the TOA internal resource team (project management office (PMO), relationship managers, solution architects, business system analysts, developers, etc.) to mitigate project risks and to ensure flawless implementation on time
· Has an excellent knowledge of IT Project Management concepts, practices, tools and procedures are required
· Relies on extensive experience and judgment to plan and accomplish goals
· Leads and directs implementation teams
· Excellent communication skills (both oral and written) along with strong presentation skills and the ability to report effectively to top management
· Outstanding organizational and analytical skills
· Strong operational discipline and attention to details
· Demonstrated ability to negotiate complex deliveries to clients in a fast-paced customer-driven environment
· Demonstrated ability to be a self-starter and work independently and creatively while meeting deadlines
· Experience working with Tier-1 telecommunication customers
· A high sense of time, urgency and motivation to get the job done
· The utmost integrity, honesty and confidentiality in all matters pertaining to the conduct of business operations
Education:
- Bachelor's degree in Information Technology, Engineering, Business or related areas
- Project Management Certification a plus.
Experience:
- 8+ years of managing successful large scale software implementation projects
- 5+ years experience working at external customer work site (direct customer-facing experience)
- 5+ years working with WMF or SaaS in a project management role, a plus.
Special Characteristics:
- Must be proficient in English.
- Preferred knowledge of other foreign languages.
- 50% travel requirements.