Senior Sales Advisor Job in Chorley PR7 4EX, North West UK
CGA are looking to recruit a Senior Sales Advisor to work within a busy financial contact centre.
Duties include:
•Taking calls from people seeking help and advice with their debt issues and offering the best solution to suit their problem
•Examining customers financial details, adhering to data protection and money laundering acts
•Taking advantage of opportunities to maximise up and cross sell
•Dealing with both inbound and outbound calls
•Improving key processes and drive process change in order to increase overall sales performance
•Logging caller details onto bespoke systems
•Recognising and improving performance of others in relation to sales.
The successful applicant will have a strong sales background with experience of multi product sales (minimum of 2 years experience)and a years experience within financial services or Debt Management. You will have excellent communication and negotiation skills and the ability to recognise opportunities to up sell different product/services at any possible time. You must be able to oversee other team members, ensuring sales performances are met. Basic numeracy, literacy and IT skills are essential.