Senior Software Engineer Job in Vancouver, British Columbia Canada
Schedule: Full-time
Location: Vancouver
Order Management System (OMS) - Operations Analyst
• 24 * 7 Support of Order Management System application
• Resolution of Incidents
• Resolution of Defects
• Performing Maintenance Releases
• Providing Oncall Support
• Coordinate Onshore -Offshore activities
• Capture Business requirements
• Providing / Receiving updates from Business regarding the application.
· Technical and functional knowledge of Client proprietary Application called Best Buy Order Management System (OMS).
· Provide onsite support to various Order Management System (OMS) development and support teams.
· Work on OMS support management for future releases.
· Perform detailed analysis on OMS production defect and provides recovery and permanent resolution.
· OMS Upgrade projects design, Impact Analysis and Delivery.
· Supporting OMS Production deployments for upcoming releases.
· Support OMS Performance testing team in terms of Environment issues handling, WebServices issues.
· Coordination with teams such as DBA, Middleware team for resolving the Infrastructure / software / Environment related issues.
· Merging of Code and config changes on a production support changes.
· Analyze the OMS problem ticket and give optimum solution for the end users
Qualifications
1. Bachelor's Degree.
2. Good knowledge on Client proprietary Application - Best Buy Order Management System.
Preferred Skills
1. Unix environment experience
2. 5+ years of Java experience
3. Oracle and PL SQL experience
4. Tomcat Webserver and App server Experience.
Professional Skill Requirements
1. Proven ability to work independently and as a team member
2. Good communication (written and oral) and interpersonal skills
3. Good organizational, multi-tasking, and time-management skills
4. Good technical and Issue Triage skills
5. Good Functional knowledge about the OMS application.
Accenture is a global management consulting, technology services and outsourcing company, with approximately 236,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is www.accenture.com .
Accenture promotes a workforce that is reflective of the communities we live in and the clients that we support. At Accenture, we believe in inclusion and diversity.
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