Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) recruitment

Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA)

Key Skills:

Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA)

Company

A leading Investment Bank is seeking a highly motivated candidate for the position of Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) within the global futures support team located in London. The Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) will be responsible for providing front / back line support solutions for the Futures trading platform. 

Role

Key responsibilities for the Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) include the maintenance of trading and reporting applications that service global clients. Ensuring that the environment is stable through a series of checkouts that will be proactively automated. The Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) will manage user related queries while problem solving coding inefficiencies.  Recommend and enhance the global monitoring systems while providing effective communication to business and technology areas about any issues or outages that may be occurring.

The primary interfaces will be with the global development and support teams, which include NAM, EMEA, and offshore regional support teams.  Frequent interaction with all business regions will be required to ensure that global issues are managed and resolved. 

The required skills include UNIX, Sybase/ SQL and Perl/ shell scripting. Previous experience in monitoring solutions and FIX protocol are preferred. 

The Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) will have in-depth Futures Front and Middle Office Technology covering trading, order management, allocation processing, client post-trade reporting.

Responsibilities for the Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) role will include:  

• Design, document and develop front line support tools for the Global Futures Production Services team with a focus on start-up and checkout scripts.

• Management of working relationships with external clients.

• Influence the enhancement of the FUTURES trading and prime brokerage services applications

• Influence decisions on batch restructuring and system stability through sharing personal experience and views on architecture design.

• Monitor allocation management and FIX messaging for FUTURES trades while interacting with back office global exchanges.

• Support trade management services ensuring that allocations are processed correctly.

• Create and customize environment metric monitor through Visual Basic macros.

• Continuously document all environmental procedures and layouts.

• Investigate level 2/3 issues and pursue rapid repair in accordance with business objectives for break fix items.

• Scrape logs and stored procedures when investigating issues. 

• Ensure development code is performing as expected and look for bugs to minimize possible outage impact.

• Provide escalation and detailed reports on daily/ weekly issues. 

Development Value for the Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA): 

• The candidate is expected to be dynamic, flexible with a high energy level as this is a demanding and rapidly changing environment;

• The job will give exposure to a range of technologies and other technical teams;

• There will be the opportunity to work with various business teams and to expand business knowledge via the global prime finance division. 

Skills:

The following required skills are essential for Senior the Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA) position: 

• Strong UNIX, SYBASE/ SQL

• FIX knowledge preferred

• Familiarity with software releases and batch monitoring via ITRS

• Knowledge of trading systems in equity, derivative or futures business units

• Communication skills and escalation methods

• Strong organizational skills

Desirable skills for the Senior Support Analyst (UNIX / SQL / SCRIPTING / FIX / FIDESSA): 

• Futures E-trading experience.

• Software management and SDLC

• Project management skills 

Please contact me on 0207 347 5678 or alternatively email david.f@simplyrecruitment.com