Senior Support Consultant (Patching) Job in London West Kt11ab, London Uk
At Vodafone, our Mobile Data Services (MDS) team provides solutions to some of our largest blue-chip customers, with the end goal of doubling revenue streams year on year. As a Senior Support Consultant – Patching, you’ll help us meet that goal by building and maintaining innovative patching policies for clients all over the globe.
What’s more, you’ll be involved in the pre-sales and technical design of custom Windows and Linux-based solutions, implementing them either in our hosting facility or on the client’s premises.
It’s a great way to work with the latest technologies available and take advantage of real career progression opportunities. Best of all, you’ll enjoy the kind of flexible benefits you’d expect from one of the world’s most iconic brands – including a healthy annual bonus, a green allowance and creative share save schemes.
Vodafone
As Vodafone continues to evolve, our commitment to innovation has never been greater. Already the world's leading mobile telecommunications company, our goal is to pioneer a world of total communications solutions, where fixed, mobile, voice and data will all become one. And with approximately 343 million customers to cater for across the globe, there has never been a better time to jump on board – whoever you are and wherever you come from. The role of Senior Support Consultant – Patching will be a key position within Vodafone MDS.
As a Senior Support Consultant – Patching your main responsibilities will involve:
• Making sure that the appropriate systems and applications are installed, configured and maintained
• Seeing to it that the networking security perimeter for the infrastructures we manage is in line with industry standards
• Providing high-quality third line technical support by diagnosing and resolving system faults
• Maintaining customer systems during off-peak hours
• Producing articles and technical information to be distributed among the team
As a Senior Support Consultant – Patching your skills and qualifications will ideally include:
• A Microsoft and/or Linux certification
• Experience of applying OS patches in a hosted customer environment
• A detailed understanding of data network infrastructures, architectures and
connectivity
• Solid technical documentation skills
• A high degree of flexibility and the ability to effectively manage your own workload
What we will be looking for in you:
Outstanding presentation and communication skills are a must, and you’ll need the ability to communicate technical concepts to non-technical audiences.
