SENIOR TA (M/F) recruitment

RBC Dexia Investor Services offers a complete range of investor services to institutions worldwide. Our unique offshore and onshore solutions, combined with the expertise of our 5,200 professionals in 16 markets, help clients grow their business and sustain enhanced performance through efficiency improvements and robust risk management practices.

Equally owned by RBC and Dexia, the company ranks among the world's top 10 global custodians with USD 2.8 trillion in client assets under administration.

rbcdexia.com


PURPOSE

Responsible for the Electronic Content Management (ECM) solutions in the RBC Dexia organization (both Bank and Trust side).

In charge of the delivery / tier 3 support of the ECM solutions covering all the document lifecycle : capture / dematerialization (FAX, Scan,…), indexing, distribution (Workflows), rendering, arhiving and security management

PRIMARY RESPONSIBILITIES

Functional Management

Drives to Succeed

Other ResponsibilitiesRelationships Communication

Provide status feedbacks on projects / incidents and problems to the required parties

Managerial Excellence

COMPETENCIES 

Behavioural

Technical

AUTHORITIES, IMPACT, RISK

KEY RELATIONSHIPS - REGIONAL ENTERPRISE WIDE

Internal

External

WORKING CONDITIONS