Senior Technical Writer Job in Boston, Massachusetts US
Senior Technical Writer
Writes, edits, and revises documentation for product development, support services, and customer/end-user activities across USD product offerings. Retrieves, organizes, analyzes and synthesizes complex subject matter and transforms it into easy-to-understand information for specific audiences. Employs various authoring and desktop publishing software tools to produce finished products that include printed or electronic publications and integrated online help systems. Responsible for developing or executing project plans and schedules, and delivering accurate and timely documentation. Contributes to the development and achievement of organizational goals and objectives. PRINCIPAL DUTIES AND RESPONSIBILITIES Represents the organization on project teams and may perform technical project leadership roles across USD product groups, while fostering teamwork and collaboration within and across work groups. Anticipates issues and addresses proactively. Independently plans, coordinates and executes documentation projects under only very general direction. ** Participates in the design and development of documentation presentation, distribution systems, and existing processes, recommending solutions and improvements. Responsible for the creation and/or revision of hardware or software product documentation, which includes installation, operation and maintenance instructions and other technical publications such as technical advisories and release notes. Exerts sphere of influence outside of work group or department. May seek customer input and take responsibility for customer situations, (internal and external customers).