Senior Voice Expert Job in Austin, Texas US
Senior Voice Expert
Genesis10 is currently seeking a Senior Voice Expert for a client to join their elite team. This is a Permanent Position Only and sponsorship is not being offered at this time. It can be located near any major airport though NYC, Boston, or Providence.
Description:
Our client is a global consulting firm with a large national reach. They are known for their expertise in providing solutions and resources across Telecom and IT Related Telecom. Their specialties include new technology and infrastructure roads maps, business cases and then implementation. Their clients include large multi-national organizations, the largest global private equity firms and Global 1000 corporations.
Skills/Experience needed:
- Bachelor’s Degree in a technical discipline and 4+ years relevant experience required.
- Avaya Communication Manager; Call Management System; Audix Messaging; installing the various Avaya VoIP components; analyzing trends and voice QoS tools; operating global voice communication systems; supporting telecommunications services and SIP; toll free Service Management System operation and configurations and telecommunications management tools; supporting Cisco network infrastructure as well as managing telecommunications circuits.
Network and telecommunications hardware, software and monitoring tools, knowledge of common telecommunications connectivity issues, knowledge of supporting VoIP communication, experience with supporting call center operations, data center operations and production systems, and expert level technical troubleshooting experience. - Proven track record of designing, implementing and troubleshooting resilient and secure enterprise networks.
- Detailed understanding of LAN, WAN, VPN, MPLS, QoS, routing design, capacity and network management, 3rd party connectivity and enterprise network security technologies and implementation
- ITIL Practitioner.
- Ability to travel regularly, as travel will be required in support of client deliverables. Estimated to be 50%.
If you have the described qualifications and are interested in this exciting opportunity, apply today!