Senior VoIP Engineer

Do you have a passion for saving lives?  Intrado has a great opportunity for a Senior VoIP Engineer.

Applicant for this job will be expected to meet the following minimum qualifications.

Education

* Bachelor's degree in engineering, computer science, MIS, telecommunications, or a related field required. Equivalent work experience in a similar position may be substituted for educational requirements.

Experience

* Minimum four years networking, telecommunications, or application experience required with an emphasis in VoIP.

* Minimum one year supervisory or lead experience preferred

Other

* Basic knowledge of multi protocol label switching (MPLS) required

* Basic knowledge of signaling protocols (e.g., SS7, SIP, CAS, etc) required


Responsible for leading and participating in the engineering, configuration, installation, maintenance and upgrade of the companies Voice over IP (VoIP) deployment, supporting applications and network hardware; receive and address error escalations of VoIP network through the ticket system, troubleshoot issues in a timely and accurate manner; conduct third-tier level of support concerning new products for internal and external customers, train training resource to convey the correct information for client service.

Company Summary:

Intrado employees support over 260 million 9-1-1 calls annually. They work round-the-clock to develop and maintain the systems that allow people to get the help they need when they dial 9-1-1.

As an organization dedicated to “work worth doing”, Intrado’s culture nurtures an inclusive workforce of committed and caring, highly skilled and accomplished individuals. We hire the best of the best! Intrado provides a wide range of growth opportunities in career paths offering skill enhancement and the satisfying rewards gained from giving back to the community.

To apply, please send your resume to HR@Intrado.com , or fax to 720-494-6652. Please make sure all email attachments are Microsoft Word RTF (Rich Text Format) files. When submitting your resume, be sure to include the title of the position for which you are applying along with your resume and salary history.

Please Note: Intrado requires background check, drug screen and motor vehicle record check as a condition of employment. Additionally, Intrado has a restricted workplace smoking policy. Intrado discourages smoking and strongly supports helping employees quit smoking. Anyone hired on or after November 1, 2008 is prohibited from smoking and using tobacco products on Intrado premises or at any Intrado-sponsored event.

Intrado is an AA/EEO Employer.