Service Advisor Job in Wilsonville, Oregon US
Service Advisor
Job Description About Camping World Camping World is America?s largest direct marketer and specialty retailer of RV and outdoor camping accessories and services. Over 8,000 quality products are available nationwide through retail SuperCenters, a well-established catalog call center and an award-winning Web site. The company has grown from a single store in Bowling Green, KY to more than 81 SuperCenters with more than 500 service bays. Camping World also provides expanded products and services to enhance and protect the RV lifestyle including: the President's Club customer loyalty program; the Tow Center of America; Insurance, RV tours, Service and Collision centers; Detail and Refurbishment centers known as the RV SPA, and RV View Magazine. Visit CampingWorld.com for more details. CampingWorld is now hiring a Service Advisor position: ? Determines specialized product needs and services by working directly with customers ? Promotes installation sales through direct interaction with customer ? Reviews each job for proper size, colors, placement of product, etc. prior to scheduling job for installation ? Suggests add-on sales to enhance product ? Provides price estimates for designated installations prior to scheduling appointments ? Provides excellent overall customer service ? Keeps customers apprised of work progress ? Schedules installation appointments with designated staff ? Keeps prepayment logs ? Monitors daily parts traffic and receives parts of installations ? Inspects vehicle to ensure proper parts are ordered ? Maintains a safe and clean work area for customers and coworkers ? Performs other miscellaneous duties as assigned ? May cross train to perform other duties