Service Delivery Analyst Job in London, London Uk
Critical Skills
Facilitation
Planning and Organising
Problem Solving
Business Analysis
Technical
Familiar with a number of BSC processes
Familiar with the roles and responsibilities of the BSC Panel and its committees
Aware of the impact of change on BSC systems and participants’ systems and processes
Familiar with some industry roles and roles and responsibilities of service providers
Familiar with data analysis
Professional
Educated to degree level or equivalent
Complete ITIL version 3 foundation