Service Delivery Manager for financial services company recruitment
The Company
Our client is a leading financial services company that is currently looking for a service delivery manager to join their expanding team. The ideal candidate must possess outstanding communication and interpersonal skills, and be comfortable presenting in front of groups (both internal and external).
The Role
Required Capabilities:
- Knowledge and experience in sourcing and provisioning services and resources.
- Experience in transitioning client organization from legacy enterprise application maintenance and support model to a target / 'To Be' model.
- Experience in providing the Delivery Manager role with public sector clients such as a municipal, provincial or federal government organization.
Day to day duties summarily include the following:
- Effectively analyzing and interpreting of client requirements
- Have an understanding of the client's environment. Including ensuring Service Level Agreements are met.
- Interact closely with clients and internally on product decisions
- Manage and track client projects
- Follow up on outstanding items
- Provide leadership and guidance to team of BA's and PA's.
- Approve and accountability for all deliverables into client environment
- Prioritization of activities for clients
- Propose solutions to reduce recurring problems and workloads.
Your Profile
Required Experience:
- A minimum of 7 years of full time working experience in the overall IM/IT sector.
- A minimum of 5 years of experience in the role of Delivery Manager.
- A minimum of 3 Relevant Projects in customer Delivery Management related initiatives for medium to large organizations - i.e. incorporating enterprise application and technology development, maintenance and support.
Apply Today
Send your resume (in WORD format) by clicking the apply button now. Please note that only short-listed candidates will be contacted.
March 5, 2012
• Tags: Information Technology careers in the Hong Kong SAR, Service Delivery Manager for financial services company recruitment • Posted in: Financial