Service Manager 2

Service Manager 2 - Charles County, MD

*** This position is open for the Charles County MD Area. Candidates must be willing to be permanently placed at any of the listed locations *** Manages the teller services function to ensure prompt and efficient transaction processing and the generation of sales through quality referrals. This job's primary (greater than 50% of time) duty is the management and direction of work for a minimum of two FTE's. Establishes sales referral and service goals. Creates, trains and coaches a successful service and referral team. Responsible for effective staff salary administration and rewards. Is responsible for scheduling staff efficiently to maximize resources and achieve service and sales goals. Ensure compliance with audit and operational regulations and guidelines.