Service Manager II Job in Irvine, California US
IRVINE COMPANY APARTMENT COMMUNITIES IS CURRENTLY HIRING:
Service Manager II
Who We Are:
The Irvine Company is one of America’s most respected and diversified private real estate companies. It owns and manages a high-quality investment portfolio of nearly 95 million square feet that includes 118 apartment communities, 484 office buildings, 41 retail centers, and five yacht marinas. The portfolio also contains world-class resort properties including Pelican Hill®, which features 204 rooms and suites, 128 villas and two 18-hole championship golf courses overlooking the Pacific Ocean. Guided by an unwavering pursuit of excellence, the company is highly respected for its stewardship and master planning of The Irvine Ranch® in Orange County, California.
Job Title: Service Manager II
Business Unit: Irvine Company Apartment Communities - Properties
Location/ Property: Irvine, CA
Qualifications:
Eight or more years of maintenance or other relevant work experience. Management experience required. Bachelor's or technical degree preferred.
Job Description:
- Maintain high occupancy levels through support of and participation in maintenance activities and effective motivation.
- Keep informed of market conditions, understand competitive pricing, and utilize appropriate marketing resources.
- Contribute to the achievement of occupancy goals by effectively performing or directing maintenance efforts, which also promotes a quality living experience for residents.
- Contribute to the achievement of financial goals through input and assistance in the administration of capital and operating maintenance budgets.
- Coordinate maintenance of the property with appropriate support to keep the project quality at Company standards.
- Serve as a resource in the development and communication of more efficient methods of maintaining the apartment community.
- Be responsible for inventory of parts and appliances.
- Be responsible for general maintenance and orderliness of community facilities.
- Direct the daily repair and renovation of apartments by the mechanics and vendors and aids in the achievement of quality maintained projects.
- Promote positive, proactive resident relations by demonstrating a “firm, fair, and consistent” manner in all resident contacts, keeping in mind the political and social impact of their decisions.
- Work to make the living experience, particularly the first and last impressions, of the highest quality.
- Facilitate resident introduction to company apartment procedures.
- Remain informed and aware of conditions that could have an impact on the ability to maintain a quality living environment for our residents.
- Be responsible for after-hours and emergency on-call coverage.
- Perform additional duties as assigned.
Additional Qualifications:
- Previous experience in property management maintenance with 200 units experience required for one year.
- Property maintenance skills including basic knowledge of tools, sales and customer service is required.
- Candidate must be computer literate with attention to detail and excellent organization skills.
- Must have the ability and confidence to interact effectively with prospects, residents, peers and management.
- Valid driver’s license and proof of current automobile insurance.
- Reliable transportation.
- English proficiency.
- Superior customer service skills.
- Ability to work weekends.
Qualified candidates should apply directly on our website at www.irvinecompanycareers.com by creating a career profile, uploading your resume, and applying to the Service Manager II posting.