Service Manager Job in Rockford, Illinois Us
At our company, we have been helping our customers and communities for over 125 years. In July 2011, our parent company BMO Financial Group acquired Marshall Ilsley Corporation (MI). Over the next year, we will be working to bring the best of Harris and MI together under the BMO Harris Bank name. Working with us means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.
BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. We are an Equal Opportunity Employer. By embracing diversity, we gain strength through our people and our perspectives.
Seeking a Service Manager for our Rockford, IL location.
The Service Manager will participate in promoting “Best in Class Customer Experience.” This position will supervise the service team (a.k.a. teller staff) including development, coaching, training, projects as assigned, monitoring work, and support to branch management with day to day administration of banking operations around responsibilities performed by the service team. The Service Manager will also act as a back up to the Bank Manager on an “as needed basis.” This role is accountable for reaching monthly referral goals, having strong product knowledge and coaching service staff on reaching their referral goals.
The qualified candidate will be expected to develop customer relationships and make sound transactional decisions to ensure policies and directives are met. We prefer five years of teller or related work experience and previous supervisory experience. Manage risk associated with procedures, regulatory compliance, and Bank Secrecy Act. We require a High School Diploma or GED.
To explore this opportunity to join BMO Harris Bank, visit our website and apply for position #91862 at www.harrisbank.com .
BMO Harris Bank thanks all applicants. We advise only those who qualify for an interview will be contacted.