Service Now Consultant / Architect – Investment Bank – London recruitment
Service Now Consultant / Architect - Investment Bank - London
ServiceNow
My client, a leading Investment Bank in London, requires an experience consultant who has an in depth experience of working with 'Service Now'.
The ideal candidate will come from an architectural background, with the ability to take requirements.
Details:
- Strong knowledge of Service-Now
- 10+ years experience in applications development specialisation in IT Service Management products and processes. Designed , built and delivered enterprise scale solutions preferably in large financial institutions.
- Experienced manager at SVP Level level with track record of team leadership of both local and remote offshore resources.
- Detailed operational experience of all existing ITIL processes, procedures, roles and responsibilities.
- Process design experience by re-engineering existing established processes across multiple and disparate business lines within IT into best practice and translation into functional requirements.
- Experience of designing and delivering a common data model for introduction of a CMDB to underpin the Service Management processes.
- Technical application design experience to ensure robust , sustainable code and product is delivered.
- Drive technical testing of the product to ensure reliability and performance.
- Architectural awareness of SaaS software and the overall end-end service capability with emphasis on security, network routing, firewalls, single sign on , data privacy etc.
- Understanding of the Event management processes and integration opportunities to create efficient connected workflow.
- User interface design experience.
- Innovative technology solution creator.
- Design and build experience of multiple integration options , API , WebService , data loads , ETL.
- Multiple ITSM product vendor experience, eg Remedy , HP , Service-Now.
- Able to develop a process/framework to transition clients from their existing processes to the new proposed models with data migrations as required.
- Detailed data analysis data architecture experience.
- Track record of successful delivery in demanding environments.
Initial 6 month contract / Full details on application
February 18, 2012
• Tags: Architect, Information Technology careers in the UK, Investment Bank, London recruitment, Service Now Consultant • Posted in: Financial