Service Project Manager II Job in San Francisco, California US
Service Project Manager II
Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. Responsible for setting strategic direction of projects and developing project plans. Provides high quality and cost effective project management, analytic support services and technical expertise for a broad array of issues. This is the second job in a three level Project Manager Ladder. At the second level, the Project Manager is responsible for leading projects of complex scope where analysis of data requires an in-depth evaluation of various factors. Projects assigned are broad in scope and may involve multiple functional areas and/or span across service areas. Position will exercise judgment within generally defined practices/policies in selecting methods and techniques for obtaining results. Essential Functions: - Leads and provides expert technical leadership to highly visible, sensitive and multi-faceted projects. - Sets strategic direction of projects. - Develops project plans which identify key issues, problems, approaches, performance metrics and resources required. - Designs processes to address identified problems. - Establishes team membership and negotiates time commitments and resource allocation. - Provides staff leadership to multi-disciplinary teams, as well as manages work of outside consultants. - Motivates team members and facilitates team meetings. - Acts as liaison, problem solver and facilitator. - Cultivates and reinforces appropriate group values, norms and behaviors. - Provides guidance to team on performance and productivity issues. - Designs research plans for data gathering and analysis. - Actively participates or may lead in analyzing data and developing recommendations and action plans. - Accountable for the development of project documentation for senior executives and other key clients to facilitate sharing of project outcomes and best practices. - Plans and facilitates meetings. - Makes formal presentations to various senior level audiences. - Establishes procedures regarding implementation of project outcome. - Assesses project impact on workforce. - May include developing training program for different levels of audiences. - Establishes effective professional business relationships with all levels of management. - Instructs and educates on all aspects of project. - May develop and manage a department, including recruiting, coaching, performance evaluation of staff. Qualifications: Basic Qualifications: - Five (5) plus years of progressive experience in specified technical area. - Project management experience in health care preferred. - Bachelor's degree or equivalent in business administration, health care administration, operations research, public health administration or other related field. - Masters degree or clinical licenses (RN, MD, etc.) preferred. - Demonstrated ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives. - Demonstrated ability to conduct and interpret quantitative and qualitative analyses. - Effective leadership, project management and consulting skills. - Excellent verbal and written communication skills. - Effective interpersonal skills. - Must be able to work in a Labor/Management Partnership environment.