Service Sales Executive Job in San Diego 92126, California Us

Mitsubishi Electric Electronics USA, Inc. has an excellent opportunity for a Service Sales Executive in the Elevators Escalators Division (EED) in San Diego, CA.

 

Position Summary:

The primary purpose of this job is to protect, sustain and grow EED service sales and maintenance interests throughout San Diego County on a directed basis.

 

Responsibilities:

·         Achieve established service sales goals and objectives for account retention, open order sales, repair sales, foreign maintenance acquisition, new construction service conversion, etc.

·         Ensure all maintenance contracts are current and not exposed to unnecessary risk.  Proactively and expeditiously convert/roll over pending or expiring maintenance contracts. Recognize signs of potential cancellations and act to prevent them.

·         Prepare maintenance estimates, open order proposals, repair proposals, etc, and present same to customers

·         Recognize competitive advantages and use those to assist in selling the premium service that we offer.

·         Develop and maintain excellent customer relations and ensure company interests are maximized in the area.

·         Respond quickly, professionally and positively to all customer needs and concerns.

·         Work to continually gain technical knowledge on elevator/escalator operation.

·         Build industry knowledge, particularly in dynamic regulatory areas.

·         Assist with collections and maintenance of accounts to ensure minimal receivables.

·         Maintain accurate data entries, reports as required. 

·         Participate in continuous improvement programs/tasks.

·         Performs other job functions as assigned.

 

Education/Experience

·         4 year college degree or equivalent preferred.

·         Prior experience in a sales and/or customer service environment preferred.

·         General knowledge of vertical transportation industry preferred.

·         Excellent written and oral communication skills.

·         Strong customer service and people skills

·         Ability to handle adversity calmly and function with a high sense of urgency.

·         Working knowledge in MS Office including Word, Outlook, EXCEL, and PowerPoint.

 

We offer an excellent compensation and benefits package including 401(K). 

 

Click HERE to apply.

 

Mitsubishi Electric Electronics USA, Inc.  EOE M/F/D/V.