Service Supervisor Job in Billings 59101, Montana US
Tractor Equipment in Billings, MT is seeking:
Service Supervisor
Duties
:
Review Workload and identify and address potential problems. Work with customers with quotes and resolving billing conflicts. Responsible for customer and employee satisfaction and profitability. Ensure repairs and preps are complete, correct, on time and on budget. Manage technicians to ensure safe and efficient repairs/prep process. Coordinate training efforts to ensure development of technicians.
Qualifications:
Must have Forklift and PC skills. Must have a valid state drivers license, high school diploma or equivalent. Minimum of 3-5 years experience in dealer service department. Familiarity with all forms of shop tooling to the degree necessary to provide assistance to technicians as necessary. Previous service management/supervision experience preferred. Knowledge of DBS system. Ability to work and get along well with people. Ability to accept change quickly and be able to work under stressful situations. Strong desire to promote growth of the service department business through superior performance and complete customer satisfaction
For consideration, please forward resume to: lford@tractorandequipment.com
