Service Technician (Auburn, ME
It all stems from the values of our “Dynamic Organization.” Values based on a culture of respect, integrity and trust. Fostered by leaders who care, who treat their team well and dedicate themselves to providing what it takes to enhance the customer experience.
Service Technician (Auburn, ME - PT)
- High School diploma or GED required; College Degree preferred.
- Minimum of one year customer service/technical experience in a high contact environment with resolution of complaints or inquiries required. Two years relevant work experience preferred.
- Wireless experience preferred.
- Technical and troubleshooting skills required (Must be comfortable handling, disassembly/reassembly of cellular devices).
- Fundamental understanding of Internet connectivity, networking terminology, web (HTTP) and e-mail (POP/SMTP) protocols.
- Ability to diagnose, troubleshoot and resolve complex data/wireless issues.
- Strong interpersonal skills, organization and time-management skills required.
- Effective decision making skills required.
- Excellent written and verbal communication skills required.
- Must be able to work varying shifts.
As the nation’s fifth-largest wireless carrier, we give you the opportunity to connect with your fellow associates, as well as with your customers. You’ll receive healthcare starting day one, excellent training and development, and the tools you need to address each challenge with confidence. Beyond these, there are also the rewards and recognition of a collaborative, resource-rich environment where people love their work.
We suggest taking a closer look at U.S. Cellular and our way of building careers. We can speak from experience about the satisfaction you’ll feel, but our faces really say it all.
To learn more about our Dynamic Organization or to apply please click here:
U.S. Cellular® is a drug-free workplace and committed to diversity and inclusion.