Service Technician Job in El Monte, California US

Tuthill Vacuum Blower Systems, manufacturer of Kinney® vacuum pumps and M-D Pneumatics™ blowers vacuum boosters, is a leader in the design and manufacture of high performance, reliable positive displacement blowers, mechanical vacuum pumps, vacuum boosters and engineered systems ready to install and run.

We are a Conscious Company!  Conscious Company is a tough-minded community that, rooted in authenticity and secured by common values, invites the joyful pursuit of big dreams. As members of a diverse community, Tuthill people choose to embrace the following Core Values:
Integrity - Follow through on my word; identify the best application or solution for the customer.
Excellence - Lead by example; take the initiative to make things better
Responsibility - Ask for help; be responsible for my own learning
Respect - Maintain constructive relationships with employees, peers and managers
Courage - Tell tough truths and call people forth; encourage customer feedback
Awareness - Avoid making assumptions; be rigorous in my commitment to self-awareness
Doing all we can to be the best we can be.
Summary of position: Responsible for delivering repair and service work at the Service Center and/or at customers¡¦ locations that reinforces Tuthill Value, Mission, Vision and Brand. Work with customers and potential customers to present creative service and repair solutions.
Essential Job Duties Responsibilities:
„« Diagnose, troubleshoot and make repairs and give recommendations for repairs.
„« Apply failure analysis and procedures to determine proper diagnosis.
„« Evaluate customers¡¦ warranty claims and determine validity of the claim.
„« Coordinate purchases for small equipment (less than $200.00).
„« Provide accurate quotes and pricing estimates to the customer.
„« Remove and install parts, disassemble and assemble components, and test and adjust assemblies, paint, construct shipping containers and ship all products with minimal supervision.
„« Use basic hand tools, air tools, precision measuring tools and instruments.
„« Deliver service training for customers.
„« Provide real-time, customer feedback information to the Service Manager of product problems or potential liabilities.
„« Use Tuthill Business Systems (TBS) and Conscious Company tools to accomplish duties and drive continuous improvement.
„« All other duties as assigned.
Qualifications:
Experience/Skill Requirements:
„« 5+ years experience in field service and repair.
Job Description
Work. Play. Dream. Be Yourself.
No Kidding!
„« Demonstrated experience in machining concepts and processes in vacuum pumps, blowers and integrated systems preferred.
„« Experience in technical problem solving and troubleshooting.
„« Experience in use of Microsoft Office applications (Word, Excel, PowerPoint and Outlook).
„« Advanced expertise in comprehension and analysis of technical drawings.
„« Multilingual fluency - preferred.
Education/Certifications:
„« Associate degree in Industrial technology or degree from Technical College
Physical Demands:
„« Medium work. Exerting up to 30 pounds of force occasionally and/or 10 pounds of force frequently, and/or 10 pounds of force constantly.
„« Work environment includes commercial and industrial sites - temperatures will vary.
„« Ability to kneel, crouch, stoop, stand, reach, push, pull, lift and grasp.
„« Ability to communicate information effectively through oral and written presentation. Can convey detailed or important spoken instructions to others accurately, loudly and quickly.
„« Ability to receive detailed information through oral communications and to make the discriminations in sound.
„« Repetitive motions of the wrists, hands and/or fingers.
„« Travel ¡V more than 50%.
„« Ability to sit, stand and walk for extended periods of time.
„« Close visual acuity to determine accurateness of work