SERVICE TECHNICIAN TRAINEE Job in Blair, Nebraska US
SERVICE TECHNICIAN TRAINEE
SUMMARY OF POSITION This person must have the ability to apply electrical, mechanical, computer and customer service knowledge in a manner which will help gain a complete and thorough understanding of CON-E-CO?s equipment thus being able to interact with customers and troubleshoot in the field and over the phone. This person will provide leadership and support for the customer with regards product training, installations, and plant set up. QUALIFICATIONS (education, experience, certifications, skills) Required Education High School Diploma or Equivalency Degree required Required Skills Experience Interact and work with other departments to achieve a common goal of delighting the customer. Basic understanding of computers and phone systems Able to travel on short notice and for extended periods of time; including international travel as needed Excellent driving record Customer service experience Basic knowledge of hand tools Able to work required hours and dependable work attendance. Ability to read and interpret AutoCAD drawings. While performing the duties of this job, the employee is required to sit, stand, walk, climb, bend, crouch, use hands and fingers to push, pull, carry, reach above head and lift and lower over 80 lbs. The employee may also be required to work at heights and outside in all types of weather conditions. Ability to understand and become proficient in provided safety training programs and follow all workplace safety standards: Personal Protective Equipment, Fall Restraints, Confined Spaces, Blood borne Pathogens, Hazardous Materials, Lock Out/ Tag Out, safety requirements on job specific machines DUTIES AND RESPONSIBILITIES Position general responsibilities are as follows: Effectively use JDE for parts order entry and research. Final check out of plants and related equipment in Final Assembly. Communicate proficiently with customers and dealers to ensure that business relationships are maintained. Assist during customer plant start ups in order to gain an understanding which will allow you to perform start ups individually. Work in Final Assembly and Electrical Departments to gain an understanding of CON-E-CO equipment. All other duties and responsibilities as assigned. Oshkosh Corporation is an Equal Opportunity employer and is committed to providing equal opportunities for all employees and applicants. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application. Oshkosh Corporation is also a federal contractor which takes affirmative action to employ and advance in employment qualified minorities, women, persons with disabilities, disabled veterans, and veterans of the Vietnam era. Any employee or applicant for employment who is qualified under the applicable regulations will be covered under our affirmative action program by providing this information to the Company. Submission of this information is voluntary, will be kept confidential, and is not a requirement for employment. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.