Service Unit Assistant Department Manager -RN Job in Stockton, California Us

Assists in managing a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, patient focused services to members across the continuums, which comply w/ local, state, federal requirements. Implements maintains clinical practice standards, budgets, staff development. This position is in our Cardiac Services.

Essential Functions:
- Supervises the operations of a single or multiple units.
- Ensures staff provides the highest quality of care is in compliance w/ the Nurse Practice Act, The Joint Commission, federal, state, local requirements.
- Implements maintains patient care quality service standards to meet members internal client's expectations.
- Acts as patient advocate resolving patient care issues.
- Recommends evaluates processes to improve systems patient care results across the continuum of care. Assists in developing monitoring budgets resource allocations.
- Monitors financial performance identifies recommends strategies to reduce costs improve quality of care/service.
- Determines the appropriate staff mix for department develops processes to screen, interview, hire, train, maintain the competency of all department staff.
- Assists in providing on going staff development. Implements monitors departmental policies procedures which support the organizations goals business objectives ensure they are met.
- Collaborates w/ physician team leader, department chief, nursing manager in developing the level of patient services the day-to-day operations of the department.
- Assists in managing resolving human resource, labor relations, employee department safety, risk management issues.

Secondary Functions:
- Manages the units day to day clinical operations including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement. Develops and implements action plans to improve staff development. Supervises a single unit (8 to 24 hours) of approximately 20 - 60+ employees.
- Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures. Utilization of services.
- Monitors the quality of service and utilization standards and assumes specific responsibility for patient care at the unit level.
- Ensures coordinated plans of treatment, customer focused care and cost effective utilization of services.
- Monitors the allocation and utilization of personnel based on continual changes in patient population/needs and provides the best level of patient care while identifying savings opportunities.
- Works with health care providers outside of the unit, to achieve optimal patient care across the continuum.
- Researches, identifies, and implements best practice models of other units.
- Investigates and resolves patient/family member concerns regarding patient care.
- Supervises the daily unit operations, including human resources management, department and employee safety programs, and risk management.
- Accesses KP Health Connect to evaluate the quality of care provided.
- Uses KP Health Connect to manage clinical operations.
- Monitors quality, appropriateness, and accuracy of KP Health Connect documentation.
- Maintains role specific KP Health Connect competencies.
- Accountable for adherence to state and federal rules and regulations on safety and quality assurance programs.
- Ensures compliance with The Joint Commission, MQSA, federal, state and local agencies.
Qualifications:
Basic Qualifications:
- A minimum of 2 years of supervisory experience required.
- Previous nursing experience in outpatient care preferred.
- Bachelors degree or equivalent years of experience in nursing or health related field.
- Graduate of an accredited school of nursing.
- Current California RN license required.
- BLS certification required.
- PALS, PEARS and/or ACLS certifications may be required for positions in specific departments.
- Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations.
- Must be able to work in a Labor/Management Partnership environment.
- Clinical specialization in area of practice preferred.