Service Writer Job in Fort Mcmurray, Alberta Canada
SMS Equipment Inc. supplies equipment parts and service to the construction, forestry and mining industries and utility product users. It was created to provide customers with integrated solutions and to expand our service capabilities as a nationwide organization.
Reporting to the Manager, Trucks and Tracks, the Service Writer is responsible for the day to day planning and coordinating of maintenance activities on or offsite and within the service facilities for all trucks and tracks.
The Role:
- Maintenance Coordinating – promotes maximum Maintenance effectiveness by providing support for the department in the coordinating, planning and scheduling of work.
- Prepares detailed estimates using simplified maintenance standards, historical standards and experience based approximations.
- Reviews all open work orders for accurate charges of time, parts and sublets and ensures work orders are closed in a reasonable time.
- Reviews status of current and future jobs; makes any planning and scheduling adjustments to meet commitments and keeps the customer and Manager, Trucks and Tracks informed of progress.
- Working with the SMS safety team, ensures all activities are in accordance with OHSE regulations as well as consistent with company policies and procedures.
- Contributes to the Branch by accomplishing other related results and duties as required.
- Other duties as assigned.
Qualifications:
· 5+ years of relevant experience; Journey level trade certification in a relevant trade.
· Proficiency in basic computer skills is required. (MS Office)
· Strong communication and time management skills.
· Position requires a thorough knowledge of machines and tools, including their designs, uses, repair and maintenance
· Working knowledge of quoting process would be an asset and excellent communication skills for customer interaction are required.
Note: This position has a Monday – Friday shift.
This is a very exciting time to be a part of SMS Equipment Inc. We are one of the largest Komatsu dealers in the world and believe our continued growth is a result of our highly skilled and engaged employees who deliver excellence in the workplace. If you are interested in working for a very dynamic company where your input, your ideas and your participation is valued, apply today. Our growth means your success.