SH Account Associate Job in Cambridge 02138, Massachusetts US
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Learn more about Aetna Life Insurance Company
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a
workplace where your voice is heard.
SH Account Associate
Job Description
Working At Aetna -- the Value To You
What does it mean to work at Aetna? A lot. From programs and benefits that support your financial, physical and emotional health to opportunities to build your knowledge and expand your career, the company makes working here a valuable experience in many ways.
POSITION SUMMARY
Aetna Student Health Account Service Associate position is a client facing position in a high pace culture working with colleges and universities to adminiter their student insurance plans. Candidate must have account management/client service experience, be able to multi-task, detail oriented, ability to adapt in high pace environment, professional verbal and written communication skills, critical thinking skills.
EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Insurance/Producer License is required
FUNCTIONAL EXPERIENCES
Sales Service/Account Management/1-3 Years
Sales Service/Sales administration, support, reporting/1-3 Years
Customer Service/Customer Service - Plan Sponsor - Account installation/1-3 Years
Customer Service/Customer Service - Plan Sponsor - Eligibility - Traditional/1-3 Years
Project Management/Issue identification and analysis/1-3 Years
TECHNOLOGY EXPERIENCES
Desktop Tools/Microsoft Outlook/1-3 Years/End User
Desktop Tools/Microsoft Excel/1-3 Years/End User
Desktop Tools/Microsoft PowerPoint/1-3 Years/End User
Desktop Tools/Microsoft Word/1-3 Years/End User
REQUIRED SKILLS
Service/Demonstrating Service Discipline/FOUNDATION
Service/Providing Solutions to Constituent Needs/FOUNDATION
Service/Improving Constituent-Focused Processes/FOUNDATION
DESIRED SKILLS
Service/Working Across Boundaries/FOUNDATION
Leadership/Collaborating for Results/FOUNDATION
Leadership/Driving a Culture of Compliance/FOUNDATION
ADDITIONAL JOB INFORMATION
Please note that benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna does not permit the use of tobacco related products or drugs in the workplace.
How to apply
To learn more about this opportunity, visit us at www.aetna.com/working . Under requisition # select 7231br and submit your resume.
We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with Aetna.
We conduct pre-employment drug and background testing.
Aetna does not permit the use of tobacco related products or drugs in the workplace.
Aetna is an Equal Opportunity/Affirmative Action Employer. M/F/D/V
Aetna is committed to maintaining an environment in which all employees are treated equitably and given the opportunity within the context of the business to achieve their potential. Aetna's Affirmative Action responsibilities extend to women, minorities, persons with disabilities and veterans. Company policy also provides for equal opportunity for qualified individuals regardless of race, color, sex, national origin, religion, age, disability, veteran status, sexual orientation, gender identity or marital status.
No search firms please.
You will not be asked for personal information until you have been fully evaluated through Aetna's screening processes. Aetna will never ask applicants for money. If you want to verify the identity of someone who contacts you from Aetna, call 1-800-AETNAHR (1-800-238-6247).
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