SharePoint Content Manager / 9760 Job in New York 10017, New York Us
SharePoint Content Manager / 9760
A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.
Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers’ needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers’ dreams. In an ever-evolving world, that is our unchanging promise.
What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.
Position Description:
The SharePoint Content Manager will be responsible for the development and implementation for the SharePoint Corporate strategy. This corporate strategy includes the direction for major business function (Stores, Merchants and Support Areas) and the replacement of SaksWorks (Corporate Intranet). This position will identify business requirements; deploy releases, enhancements, and upgrades. They will work very closely with with customers, developers, and team members at various levels, and act as a liaison between business teams, Information Technology and other SharePoint support personnel. They will assume responsibility for all aspects of SharePoint and will rely on extensive experience and judgment to plan and accomplish goals as well as collaboratively lead and direct the work of other team members from IT to super users. A wide degree of diplomacy, creativity and latitude is expected. The SharePoint Manager needs a blend of technical and functional skills with respect to SharePoint 2010 (and/or 2007). They need to have excellent technical and people skills. This position requires a minimum of 3+ years of experience in designing and implementing SharePoint “no-code” solutions on top of the platform demonstrating their ability to satisfy business problems.
Primary Goals
Portal Development and Implementation
Responsible for all aspects of the development and implementation of the SharePoint Portal
Manage the overall project including project status and time and action plans and escalates any issues as necessary
Develop all design requirements of portal components (Web Parts)
Develop and maintain SharePoint 2010 sites and pages
Enforce standards when implementing sites, sub-sites, themes, and other features of the environment.
Develop and implement workflow solutions
Promote product usage and adoption
Create and implement a training plan for the roll out of new applications/system functionality
Develop and support business functions sites
support the migration of SharePoint 2007 data
Troubleshoot and resolve issues working with business units and IT
Collaborate with business personnel to define requirements of development efforts
Report progress and status of assigned tasks to project teams and managers
Assume responsibility for all aspects of the project. Rely on extensive experience and judgment to plan and accomplish goals. Collaboratively lead and direct the work of other team members from IT to super users. A wide degree of diplomacy, creativity and latitude is expected.
Daily Operations / User Support
Performs all necessary administrative functions for the SharePoint Portal.
Develop and implement workflow solutions for business units.
Report on appropriate business metrics.
Responsible for establishing and maintaining a consistently high standard for resolution, follow-through and communication to the users and our IT partners on system issues and requested enhancements.
Provide first level support to resolve technical issues.
Support users with all system issues, questions and concerns, fielding their questions and determining the nature of the problem (training vs. technical). Either resolve the issue with the user, or act as a liaison between the IT group and the user community until the issue has been fully resolved.
Test and document all changes made to assigned systems related to production bugs.
Conduct formal and informal user surveys, roundtables, etc. as necessary, in order to be in tune with their business needs and determine if there are system limitations that need to be addressed in order to support updated business processes.
Lead the user community in navigating through the systems process.
Develop support documents, training material and other resources to help with knowledge and comfort level of new products and services.
Investigate application issues and customer-driven production problems.
Ensures compliance of the process best practices and strategic execution.
Maintains a thorough understanding of all technical aspects and architecture for the SharepPoint application.
Partner with end user
Develop strategic direction with all the key business stakeholders
Analyze monthly system performance and communicate system strategies to key business stakeholders
Determine change management roadblocks, develop implement strategy to overcome to achieve overall adoption of new process
Qualifications:
College Graduate
Expert computer skills with solid understanding of Microsoft products
Strong sense of service to internal customers, demonstrating responsibility
to champion initiatives that address business needs
Strong problem solving and time management skills
Strong communication skills, with special emphasis on active listening and interpretation skills
Communicate in a positive manner, seeking out ideas and views of others; guide discussions towards desired conclusion
Attentive to detail; able to derive meaning and high level impact from critical analysis of low level detail
Ability to initiate and handle a variety of projects or commitments simultaneously
Flexible with ever-changing business priorities; comfortable co-existing ‘in the weeds’ and at ’30,000 feet’.
Conveys a sense of urgency
3 yrs development and design experience with SharePoint (2007/ 2010)
Experience with SharePoint Migrations 2007 to 2010 a plus
Knowledge of SharePoint 2007/2010 templates, site templates, list templates, master page customization, workflows, Content Types, Managed Metadata, BCS, InfoPath
Knowledge of LDAP/Active Directory authentication and group security as it applies to SharePoint
Experience with Internal/External Facing Collaboration, Portals, Enterprise Content Management
Understanding of SharePoint 2010 architecture, familiarity with central administration
Knowledge of Visual Studio 2010, SharePoint Designer, SQL Management Studio a plus
Understanding of Master Pages, CAML, HTML, CSS
Experience with Web programming languages a plus: ASP,PHP, Java Script, .Net.
Can be counted on to consistently and successfully deliver results
Steadfastly pushes self and others for results
Recognizes and takes the actions that will have the greatest impact
Maintains focus to the finish
Demonstrates energy and enthusiasm towards achieving results
Is dedicated to meeting the expectations and requirements of internal and external customers
Uses rigorous logic and methods to solve difficult problems with effective solutions
Probes all fruitful sources for answers
Is effective in a variety of presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses.
Blends people into teams when needed
Shares wins and successes
Fosters open dialogue
Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment
Accurately scopes out length and difficulty of tasks and projects
Measures performance against goals
Evaluates project results
