Single Point of Access Co-ordinator
Our client, a provider of leading healthcare technology, is currently looking to fill a job in their company for a Single Point of Access Coordinator. They ideal candidate will be an experienced call handler who is able to work 24/7 shift patterns with the ability to work under pressure pro-actively both as a team and standing alone.
Essential Requirements
Experience of leading and managing a team
Evidence of working with software applications
Experience of call handling and working extensively over the phone and remotely
Experience of working in a fast moving 24/7 environment
Experience in managing change
Excellent communication skills
Evidence of excellent written and oral skills
Well-developed skills in MS Office including excellent keyboard skills
The ability to assess, assimilate and act whilst remain calm and professional under pressure
Evidence of ability to maintain effective working relationships with peers, colleagues, patients and their families
Evidence of ability to prioritise and manage time effectively
Ability to empathise with and reassure patients, relatives and carers in crisis situations
Driving License
GCSE’s in English and Maths
If you believe you possess the key attributes listed above and have a passion for delivering excellent customer service then do not hesitate to apply today.
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