Social Media Community Manager Job in Miami 33134, Florida US
Represent company by actively driving, growing and managing a product community, building healthy relationships with community power users and influencers, and engaging directly with users, online and offline. Evangelize our products and educate our users via forums, blogs, social media, events, webinars and other external communications channels. Use qualitative feedback to identify key trends and insights in user needs and communicate them. Champion recommendations for product or process changes. Lead new innovations in community programs, including process improvements, best practice sharing and measuring and driving community health metrics. Develop, own and execute community strategy for your product team; contribute to overall community strategy.
CDI is an Equal Opportunity Employer