Software /Connectivity Support Specialist Job in Leganés 28919, Madrid Spain
JOB TITLE Software /Connectivity Support Specialist
LOCATION Madrid
REPORTING TO Technical Support /Pilot Support Manager
MAIN PURPOSE OF ROLE
Ranked among the top 250 private British companies, this leading cash management solutions provider is looking for a talented graduate computer programmer to join its Madrid office. This is an exciting role for a recent university graduate or someone with 1-2 years commercial experience in providing software solutions to integrate cash machines into bank front office processes. Working in conjunction with the Sales team, the Software Support Specialist will prepare, follow up and analyse pilot projects. The job requires technical skills to take care of software connectivity for pilots, providing connectivity support for the development of various connectivity solutions. The role also requires to provide technical training and support for the device implementation and localisation. This role will allow the right candidate an opportunity to grow within a reputable and rapidly expanding international company. Up to 30% travel may be required.
KEY RESPONSIBILITIES
· Provide software solution and technical support to business partners during pilot projects
· Provide consultancy for connectivity development to integrate Talaris products into existing IT infrastructure
· Deliver technical training to business partners
· Perform required local product testing to ensure product is fit for market
· Support rollout projects
· Interface for technical escalations between business partners and Talaris technical support teams (after sales support)