Special Events Sales Manager Job in Las Vegas 89119, Nevada US
Who are we?
Live Nation Entertainment (NYSE-LYV) was formed by the merger of Live Nation and Ticketmaster Entertainment. We are the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-commerce and artist management. We seek to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. In 2009, Live Nation sold 140 million tickets, promoted 21,000 concerts, partnered with 850 sponsors and averaged 25 million unique monthly users of its e-commerce sites.
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Español, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.
House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
Sell and organize parties and special events by market segment as determined and assigned by the Director of Sales. To achieve a minimum of 35% of annual team goals, and to provide direct support to the Director of Sales. Accountability for the success of the Special Events department in conjunction with the Director of Sales.
Responsibilities:
Financial Performance of Department(s)
- Assist DOS in creating sales annual plans for each market segment; Convention,
- Association, Incentive, Tour Travel, Social, Local, Corporate; SMERF, DMC, etc.
- Aggressively ensure that revenue is generated in accordance to individual sales quota established by DOS and track financials per market segment, per month and per quarter.
Responsibilities
- Ensuring optimal perception of House of Blues Houston within the community as well as within professional organizations.
- Develop and maintain positive relationships with Visitor Convention Bureaus, professional organizations, local chambers of commerce, local hotels and vendors.
- Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook
- With DOS, ensure and monitor that all required reports (SEO’s, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc) are fulfilled and distributed in a timely manner for proper planning.
- Devvelop a complete, comprehensive targeted list of companies/organizations within assigned categories.
- Consistently fulfill sales call quotas and required tracking protocol
- Generation of proposals.
- Generation of Special Events Orders.
- Contract negotiations.
- Generation of contracts.
- Post event correspondence.
- Supply requisitions.
- Client relations.
- Maintain and communicate applicable event information on talent calendar.
- Ensure accurate file maintenance (Caterease and Rome).
- Build and maintain client database (from internal and external sources): convention business, tour operators, meeting planners, party planners, corporate, social, concierges, non-profit, fundraisers, DMC’s, etc.
- Complete working knowledge and expertise in use of Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
- Management of software programs affiliated with the department; Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
- Understanding of all operational department responsibilities, capabilities and limitations, to smoothly ensure maximum guest satisfaction, event execution and operational communication.
- Complete understanding of competitive set as well as key points to sell against such venues.
- Handle initial phone call and electronic inquiries in a timely manner (within 24 hours)
- Ensure staffing levels are fulfilled by the Logistics Manager
Sales
- Solicit new and existing clients to meet / exceed budgetary sales expectations.
- Attend Tradeshows, networking events, Sales blittez and other off-site sales efforts at the direction of the Director of Sales.
- Create internal/external promotional programs and track results.
- Fulfill expectations outlined within the strategic monthly sales plan, SMART plan, annual goals, competitive analysis and ther reports requested / required.
- Develop sales strategy for defined market segments, industries conventions
- Build and maintain client database(s) in Caterease Exact Target.
- Actively solicit business through local civic and business organizations (Convention Bureau, Chamber of Commerce, MPI, HSMAI, ISES, PCMA etc.).
- Assist in development of sales collateral material.
- Assist in updating of venue sales website, on-line venue listings and assigned social media applications.
- Geographically determine and participate in marketing the venue to trade shows, both locally and nationally at the DOS’ direction
Job Requirements:
Required
- Working knowledge of local and regional markets, special event operations, computers (Windows environment, spreadsheet, databases, word processing) and guest relations.
- Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Skilled in interpersonal communications, organizational concepts and financial knowledge.
- Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner.
- High school diploma required.
- Three to five years sales experience in the hospitality industry.
Working Environment / Physical Activity
- Ability to work in a very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently.
- Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling. Must be able to grasp and hold very small objects.
- Ability to walk and stand for long period of time.
- Ability to lift and carry objects up to 35 pounds.
- Flexible Schedule (days/nights, weekends).
In addition to the performance of essential job functions the Sales Manager will be evaluated on the following qualities:
- Professional Appearance
- Punctuality and Attendance
- Attitude and Teamwork
- Job Skills / Productivity
- Communication (Written and Verbal)
- Adherence to Company Policies
- Working Relationships
Preferred
- Bachelor’s degree
Competencies and Skills Required:
Competency Title
Skills
Strategic Decision Making
Advanced MS Office Skills
Building Trust
Advanced managerial finance
Interpersonal Skills
Formal presentation skills
Planning and Organization
Food knowledge
Communication
Liquor and wine knowledge
Customer Focus
Employment law knowledge
Action Orientation
Sales Ability/Persuasiveness
Work Standards
Action Orientation
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Req. Code : 2010
Division/Department : House of Blues