Specialist Physical Security
Specialist Physical Security - GS
Position Description * Supports the development and implementation of protocols, programs, and training by providing input; making recommendations for improvement of safety and security protocols, standard operating procedures (SOPs), training, and security programs; ensuring compliance with Corporate Security protocols, SOPs, and company policy; updating and maintaining site-specific responsibilities; responding to emergencies; initiating the incident command system in emergency situations until relieved; and providing tactical response to emergency situations (for example, domestic violence, workplace violence, fire, severe weather, active shooter, chemical spill). * Develops and maintains relationships with internal and external partners to promote a safe working environment by providing tactical emergency responses during life safety incidents (for example, fire, bomb threats, active shooter situations); providing customer service with internal (for example, Alarm Technicians, Asset Protection, Facility Management) and external (for example, law enforcement, regulatory agencies) groups; and reporting feedback from customers. * Ensures regulatory and corporate policy compliance (for example, Payment Card Industry (PCI), personally identifiable information (PII), Sarbanes-Oxley (SOX), Occupational Safety and Health Act (OSHA), Fire Code, Life Safety) by addressing compliance-related issues; reporting and correcting violations (for example, eyewash stations, fire extinguishers, panic/duress alarms, egress and ingress routes); and implementing solutions to achieve compliance. * Implements security systems and strategies (for example, compliance, crisis response, threat management, investigations, patrol, dispatch) by responding to alarm and intrusion detection system activation (for example, voice evacuation, panic/duress device, perimeter, motion/ground sensor); providing tactical security responses to life safety events and incidents; ensuring threats are reported and assisting with mitigation of identified threats; investigating reported corporate facility threats, allegations of policy violations, criminal activity, security breaches, and complaints; assessing visitor (for example, associates, guests, supplier, drivers, panhandlers) threat level; assisting with and escorting critical and valued information and merchandise (for example, legal files and documents, diamonds, mergers and acquisition documents); and providing security at special events (for example, Saturday morning meetings, Banker and Analyst, Sam's, Logistics and Information Systems Department (ISD)'s Year Beginning and Shareholder's meetings, replenishment events). * Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. * Completes work assignments and priorities in Corporate Security by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.